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SHIPPING POLICY

SHIPPING ONLY TO CANADA.  Shipped by Canada Post parcel which automatically includes a tracking number. If you want a faster method of shipping, all you have to do is pay for it.  Tracking number will be provided separately.

RETURN POLICY

Since these are DIY craft kits, only unopened kits can be returned by pre-authorization, return postage paid by the customer and not reimbursed.  Although generally the manufacturers provide extra beads in their kits, if there is a problem such as running out of beads to complete the kit, please contact us and we will contact the manufacturer to try and obtain the colours you need.

PAYMENT METHOD

We accept Paypal and Credit Cards through Stripe.  For pickups in Ottawa (by appointment) it is cash upon receipt.

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